Flarego (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable regulations of the National Privacy Commission (NPC). This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website www.flarego.ph.

1. SCOPE

This Privacy Policy applies only to the information collected through flarego.ph. Separate privacy policies govern our other brands and digital platforms, such as DafoxTech and Adopisoft.

2. INFORMATION WE COLLECT

When you use our website or submit an inquiry, we may collect the following information:

• Personal Information: Name, email address, and phone number, which you voluntarily provide through our contact or inquiry forms.
• Automatically Collected Information: We use tools such as Google Analytics and Meta Pixel to collect non-identifiable information such as IP address, browser type, pages visited, and interaction data. This information helps us improve our website performance and user experience.
• Cookies: Our website uses cookies and similar technologies to enhance functionality and analyze website traffic. You can adjust your browser settings to refuse cookies, though some features may not function properly.

3. HOW WE USE YOUR INFORMATION

We collect and process your information for the following purposes:

• To respond to your inquiries and provide customer support
• To improve our website’s design, functionality, and content
• To analyze website usage and traffic trends
• To maintain security and prevent unauthorized access
• To comply with applicable laws and regulations

We do not sell, trade, or rent your personal data to third parties.

4. DATA STORAGE AND RETENTION

Personal information from website inquiries is stored securely in our email inboxes and CRM systems.
We retain this information for up to two (2) years from the date of your last correspondence, after which it is securely deleted or anonymized unless required for legal or regulatory purposes.

5. DATA SHARING AND DISCLOSURE

We may share limited information with trusted service providers who assist us in operating our website and analytics tools, such as:

• Google Analytics (for web analytics)
• Meta Pixel (for website performance and marketing analytics)

These third parties process data in accordance with their respective privacy policies. Information may also be stored or processed in secure cloud servers outside the Philippines but under adequate data protection standards.

We may also disclose information when required by law, regulation, or court order.

6. YOUR DATA PRIVACY RIGHTS

Under the Data Privacy Act of 2012, you have the right to:

• Be informed of how your data is collected and processed
• Access and obtain a copy of your personal data
• Object to or withdraw consent from data processing
• Request correction or deletion of your personal data
• Lodge a complaint before the National Privacy Commission

To exercise these rights, please contact our Data Protection Officer (DPO) using the details below.

7. DATA SECURITY

We implement organizational, physical, and technical security measures to protect your personal information from loss, unauthorized access, alteration, or disclosure. Access to personal data is restricted only to authorized personnel with a legitimate purpose.

8. LINKS TO OTHER WEBSITES

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage users to review their respective privacy policies.

9. CONTACT INFORMATION

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may reach our Data Protection Officer (DPO) at:

Data Protection Officer
Flarego

• Address: Unit 5 & 7 GA Complex II, Juan Luna St., Poblacion, Danao City, Cebu, Philippines
• Email: [email protected]

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website after such changes constitutes acceptance of the revised policy.

11. NPC REGISTRATION AND CERTIFICATION

Flarego is a registered Personal Information Controller (PIC) with the National Privacy Commission (NPC) of the Republic of the Philippines.

Our registration confirms our commitment to comply with the Data Privacy Act of 2012 and all applicable NPC issuances.

You may view or download a copy of our NPC Certificate of Registration below: